One moment please.Īgent Nathan: Change the startup option for the ZiptoA service to 'Manual' and restart without a disk in the drive. In Nt 4 it didn't take long at all but in 2000 it takes forever.Īgent Nathan: What type of motherboard do you have?Īgent Nathan: Are you logged on as the Administrator?Īgent Nathan: Also, do you have any type of antivirus software installed?Ĭustomer London: Administrator privilages yesĪgent Nathan: Thank you. The problem is that it is taking forever to save a file to the zip drive. I am in Excel 2000.Īgent Nathan: Please refresh me on the issue that has been encountered.Ĭustomer London: I uninstalled the driver's and reinstalled them. Is there any thing else i can do?Ĭustomer London: It will read quickly but it locks up on saving. Glad I could be of some assistance.Īgent Nathan: Thank you for participating, a transcript of your Live Help! session will be e-mailed to you.Ĭustomer London: Im back> It doesn't work.I have moved the zip drive to secondary master and changed the bios to read none on both secondary master and slave.
Otherwise, the performance of the Zip or the hard drive may be compromised.Īgent Nathan: You're welcome. Once you have made the necessary changes, exit out of the BIOS and save the changes.Īgent Nathan: Also, Iomega recommends that the Zip drive be connected to the Secondary IDE interface. Change the BIOS to read None, Not Installed, or Disabled for the Zip drive. Once you have located the IDE settings, determine where the Zip drive is located on the IDE chain.
Once in the BIOS, locate the IDE Configuration settings, sometimes these settings are located in the Advanced Settings, Main, or Standard CMOS Setup sections. How to change the IDE Configuration within the BIOS: Check the documentation that came with your computer to find out how to get into the BIOS of your computer. Some common keys are ESC, F1, F2, F10, Ctrl-Del, or Del. Usually the BIOS is accessed by a key or key combination that must be pressed before the Operating System begins to load. Many computers display instructions to access the BIOS when the system is booting. If your computer's BIOS is controlling your drive, these drivers may not detect or control the drive properly, and your drive may not be recognized or function properly.
The Zip ATAPI drives are supported by drivers loaded with the operating system. Sometimes it will even lock up my computer.What do i need to do to get it working correctly?Īgent Nathan: Is this a drive that you installed yourself, or did it come built-in?Ĭustomer London: Installed myself.I take care of a lot of computers.Īgent Nathan: OK, what is the drive connected to? Is this on the Primary or Secondary IDE cable?Īgent Nathan: You will first want to verify that there is no BIOS control over this drive.
Now when i go to back up files, it takes a very long time. I had no problems with it but the hard drive went bad and i decide to upgrade to 2000 pro. Subject: Zip drive takes forever to work.Īgent Nathan: participating in the customer session.Īgent Nathan: Thank you for using Iomega Support Live Help! How may I assist you?Ĭustomer London: I have a zip drive 100 internal that i did use in a windows nt 4 box. It's all lies.I tell you! Alll Lies.Īnyway here is what they had to say to me.